3B Diam


Terms & Conditions

3B DIAM.COM (“3B DIAM” or “website” or “we” or “our”) is the shopping website 3B DIAM that allows consumers to browse, select, and purchase precious stones and or precious metal jewelry and accessories (“Products” or “Goods”) from the website.

3B DIAM.COM provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages to help make your shopping experience with 3B DIAM as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Copyright and Trademark laws.

If you do not agree to these terms, please do not use 3B DIAM.COM website.

If you would like to provide feedback about 3B DIAM.COM website or recommend a way we can improve the buying experience, please write to BRIJESHLAKHANI120@GMAIL.COM If you have any questions about these Terms and Conditions, please contact BRIJESHLAKHANI120@GMAIL.COM

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.


The trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.


The website owner makes no warranties, representations, statements, or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, or consequential), personal injury, or expense of any nature whatsoever that may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm, or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or because of non-performance or interruption, or termination thereof.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

No lawful or prohibited use

You agree not to upload, post, or otherwise transmit via the online mediums any content that: (i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libelous, racially, ethnically, religiously or otherwise objectionable; (ii) constitutes unauthorized disclosure of personal or confidential information; (iii) infringes any patent, trademark, trade secret, publicity right, privacy right, copyright or other intellectual property or any rights of any party; (iv) contains viruses, Trojan horses, worms, corrupted files or code, files and programs designed to impede or destroy the functionality of any computer software or hardware; spyware and malware designed for phishing and to compromise the data security and integrity and obtain sensitive personal or financial information.

You also agree not to use the 3B DIAM.COM
website or online mediums to: (i) impersonate an employee or a representative of 3B DIAM.COM
, its divisions and subsidiaries; (ii) misrepresent your identity or affiliation with a person or entity; (iii) send bulk mail, spam, “chain letters” and other unsolicited and unauthorized communication; (iv) attempt to gain unauthorized access to any portion or feature of 3B DIAM.COM
or any other system or networks connected to Kisna.com or any other services offered through Kisna.com, and/or other accounts not belonging to you, or violate the security of any portion of 3B DIAM.COM
, by hacking, password mining, or any other means; (v) obtain or attempt to obtain any information, materials or documents not purposely made available through 3B DIAM.COM
or online mediums through any means; (vi) attempt to interfere with the proper working of 3B DIAM.COM
or any transaction being conducted on 3B DIAM.COM
or to restrict or inhibit any other user from accessing or using 3B DIAM.COM
, by means of hacking or defacing any portion of 3B DIAM.COM
; (vii) violate any applicable local, state, national, or international law, including without limitation regulations under the Indian Court of Law.

Dispute resolution

Any dispute arising from this Agreement shall be resolved by negotiation between the parties or, if necessary, by resorting to an appropriate court located in Surat India.


3B DIAM reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit 3B DIAM website, your visit to and use of such website will be subject to and bound by the then-current version of these Terms of Use.

Date of Last Update of these Terms of Use: August 3, 2018.

3B DIAM website is operated by 3B DIAM from its offices in SURAT, India.3B DIAM makes no representations that the contents of any of its website(s) are appropriate or available for use in other locations. Visitors who choose to access 3B DIAM.COM
from other locations do so on their initiative and are responsible for compliance with applicable local law.

Once again, we thank you for your interest in 3B DIAM.COM
. We hope that your experience at 3B DIAM.COM
is enjoyable.

This document is an electronic record under Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published and shall be construed in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of 3B DIAM.COM


Any user who wishes to purchase an item from the website can either:

Add the selected jewelry directly to the shopping cart with customizable options available on the product page; or

Customize jewelry by filling in details of customization available under the trending tab; or

Choose from the selection of jewelry available on the website and add the item to your shopping cart, or call our trained consultants on +91 7778020202 to place an order.

The user will receive the form for ordering via email based on their convenience.

Orders are normally considered complete only after the payment has been received by 3B DIAM.COM

To confirm the orders, our jewelry consultants at 3B DIAM.COM
may call up the users who have placed orders through the website at any given time.

Transaction Status

In the event, the bank rejects to honor any payment transaction made by a user towards an order, 3B DIAM.COM
shall have the right to refuse to ship the order to the user without any liability whatsoever.

In the event the payment gateway selected by the user has flagged the transaction as fraudulent due to any reason, 3B DIAM.COM
shall have the right to refuse to ship the order to the user without any liability whatsoever. In such a case, the user may receive a call from our Customer Service Team for relevant documents required to confirm the transaction, and if the fraudulent flag is not removed by the payment gateway, 3B DIAM.COM
may not be able to fulfill the order. The paid amount will be refunded via the same payment mode

Weight tolerance policy

The weight of the final product may vary up to 10% of the total weight as listed on the website.

Usage of promo code issued by the company

has the right to refuse the usage of any promo code at any given point in time.

Promo codes that have expired cannot be used on the website.

can at any time ask the user for proof of having received the promo code.

Promo codes can be used only on specific orders as deemed fit by 3B DIAM.COM

Applicability of Promo Codes on certain items, on specific orders, or specific dates or occasions are at the discretion of 3B DIAM.COM

Promo codes cannot be clubbed with any other special offer on the site, unless otherwise explicitly stated.


#B-301 Rang Rej Tower, Jada Khadi, Mahidharpura Diamond Market, Surat-3