WWW.3BDIAM.COM, We have a 5 day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at BRIJESHLAKHANI120@GMAIL.COM Please note that returns will need to be sent to the
following address:
#B-301 Rang Rej Tower, Jada Khadi, Mahidharpura Diamond Market, Surat-395003

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at 

BRIJESHLAKHANI120@GMAIL.COM

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

We do not accept returns of gold coin & bar as well as gift cards.

Unfortunately, we donot accept returns on gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, your refund will be processed in your original payment method within 10 business days. If the payment was made thru COD then you will need to provide your bank details to process the refund. All types of refunds will be processed within 30 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at BRIJESHLAKHANI120@GMAIL.COM